OVERVIEW
Welcome to CHARFES! The terms "we", "us" and "our" refer to CHARFES. CHARFES operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). CHARFES is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To purchase products, you may be asked to provide certain information, such as your email address, billing, and shipping information. You represent and warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our designer lamps. However, please note that colors or appearance may differ slightly depending on your device settings and screen configuration. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time or limit the quantities of any products we offer on a case-by-case basis.
SECTION 3 - ORDERS & 30-DAY SATISFACTION GUARANTEE
When you place an order, you are making an offer to purchase. CHARFES reserves the right to accept or decline your order for any reason. Your order is confirmed once payment is processed and you receive a confirmation email.
Risk Reversal: Our 30-Day Guarantee
Contrary to industry standards for high-value items, we stand 100% behind our quality. Your purchase is protected by our 30-Day Money Back Guarantee.
If you are not completely satisfied with our products, you may return it within 30 days of delivery. All returns must comply with our Refund Policy [LINK]. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions for our designer lamps are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, all prices are displayed and charged in USD.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment method details, so that we can complete your transactions and contact you as needed. You represent and warrant that you are authorized to use the designated payment method and that the information provided is true and accurate.
SECTION 5 - SHIPPING AND DELIVERY
We are committed to delivering your lamps securely and efficiently. We are proud to offer FREE Premium Fully Insured Shipping on all domestic U.S. orders.
-
Delivery Estimates: Our standard delivery window is 6-10 Business Days. While we strive to meet these estimates, please note that delivery timelines are provided by our premium carriers (such as UPS, FedEx, or DHL) and are subject to external factors including logistics and customs processing.
-
Security: Due to the high-value nature of our products, all shipments require a mandatory adult signature upon delivery. This ensures that your package is received safely by you and not left unattended.
-
Transit Protection: Every order is fully insured during transit. In the unlikely event that your package arrives damaged or tampered with, please contact us at info@charfes.com within 48 hours with photographic evidence of the defect and the original packaging so we can arrange a priority solution.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design thereof, are owned by CHARFES, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or republish any material from our store without our prior written consent. CHARFES's names, logos, and slogans are protected trademarks. Any unauthorized use of the materials on the Services may violate federal and state laws and will be prosecuted.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Please review our Privacy Policy for more details on how we and our partners use your personal information.
SECTION 11 - FEEDBACK AND USER SUBMISSIONS
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant CHARFES a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may use this Feedback to evaluate, enhance, and promote our Services.
You represent and warrant that: (i) you own or have all necessary rights to your Feedback; (ii) you have disclosed any incentives received in connection with your submission; and (iii) your Feedback complies with these Terms. We are under no obligation to maintain Feedback in confidence, pay compensation, or respond to any Feedback. We reserve the right to monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, or in violation of any party’s intellectual property.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update or amend information in the Services except as required by law.
SECTION 13 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service; or (h) to collect or track the personal information of others. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 14 - AUTOMATED ACCESS AND AGENTS
This section applies if you use or deploy any automated software or service ("Agent") to access or interact with our Services. No Agent may access the Services unless it identifies itself strictly in accordance with professional industry standards.
Agents must: (i) identify their origin in all HTTP/HTTPS requests; (ii) not conceal or obfuscate their automated nature by mimicking human behavior or attempting to circumvent security measures such as CAPTCHAs; and (iii) not avoid any technical measures intended to limit or control automated access. We reserve the right to restrict or block any automated access to our Services at our sole discretion to ensure the security and integrity of our store.
SECTION 15 - TERMINATION
We reserve the right to terminate this agreement or your access to our Services at any time without notice, in our sole discretion. In the event of termination, you remain liable for all amounts due up to and including the date of termination.
The provisions concerning Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions which by their nature should survive termination, shall remain in full force and effect following the termination of this agreement.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through our Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
EXCEPT AS EXPRESSLY STATED BY CHARFES (INCLUDING OUR 30-DAY SATISFACTION GUARANTEE), THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent provided by law, in no case shall CHARFES, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless CHARFES and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming and the federal laws of the United States. You and CHARFES consent to the exclusive jurisdiction of the state and federal courts located in Wyoming for any disputes arising out of these Terms.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@charfes.com. Our contact information is posted below:
CHARFES
Email: info@charfes.com
Address: 30 N Gould St Ste R, Sheridan, Wyoming, 82801, United States
Phone: +1 (301)-327-1706
